The government plans to replace the nurse-staffed NHS Direct line with the new service, in which people without such extensive medical training will answer your calls. So how do they differ?
A sleep disorder where you kick or snore your way through the night can drive people to the verge of divorce. Meet Dr Peter Venn whose mission is to restore peace
Deborah Orr: My family is from one of the parts of the country that is, statistically, less well-served by the health service. I'm not bitter, but the NHS did not save my father's life