She knew how emotional hair loss can be from working with cancer patients, and going through it herself made her realise how fundamental hair is to our identity
She had instructed more than 100 callers on how to do chest compressions, but when her own father had a cardiac arrest, the ambulance service call handler realised just how difficult it is
Make people laugh, keep a praise file, deal with your inner critic – and avoid comparison-itis. Here is how to connect with colleagues and feel more positive
After two decades of work, work and more work, Ann Halloran decided it was time to leave her comfort zone. And it all began with a broken walking stick